Yelena Art Studio

Yelena Art Studio Direct Bank Deposit Details

Direct deposit - our bank details will be sent to you via email after placing your order. Goods will be shipped once the funds are received in our bank account. If funds are not received within 48 hours of order placement, your order may be subject to cancellation.

Due to the number of non paying orders via direct debit, we will not attempt to complete or process your order until funds are received. This may result in items going out of stock in the time between when your order was first submitted and when the funds have cleared our bank account. In the event this occurs you will be issued with a store credit to the value of the item that is out of stock.

By using the www.yelenaartstudio.com web site, you agree to be bound by these terms of use and also to the provisions of our Copyright Statement. We reserve the right at any time to change or add to this web site, including the terms of use.

If any provision of these terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceable will not affect the remainder of the terms of use which will continue in full force and effect. Copyright notice and Artists' copyright protection This web site is the copyright property of Yelena Revis and all featured works are protected by copyright law. All images are protected by international copyright laws and are the property of the artist, Yelena Revis.

You may download, display or print and reproduce this material in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act, 1968, you may not, in any form or by any means:

(a) adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or

(b) commercialise any information, products or services obtained from any part of this web site, without the written permission of Yelena Revis.

Trade marks

This web site contains trademarks of Yelena Revis. No licence, interest or right to or in any such trademarks of Yelena Revis is granted to or conferred upon you. Any reproduction or use of any of the content on this site, without the express written consent Yelena Revis or unless expressly authorised by law, is prohibited. If you use any of Yelena Revis trademarks to refer to my activities, products or services, you must include a statement attributing those trademarks to us.

You must not use any of our trademarks:

(a) in or as the whole or part of your own trademarks;

(b) in connection with activities, products or services which are not ours;

(c) in a manner which may be confusing, misleading or deceptive; or

(d) in a manner that disparages us or our information, products or services.

Linked web sites

This web site may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites.

Any party seeking to link to this site either directly or from within a frameset must first seek consent from Yelena Revis.

Contact details

If you have any further questions regarding www.yelenaartstudio.com web site or the services offered by me please email me at yelena@yelenaartstudio.com

Return & Exchange Policy for Yelena Art Studio

At Yelena Art Studio, we strive for your complete satisfaction with your artwork. We understand that unforeseen circumstances may arise, so this policy outlines the options available to you.

Damaged Artwork:

If your artwork arrives damaged in transit, please don't hesitate to contact us within 7 days of receiving your order. To expedite a replacement, send an email to info@yelenaartstudio.com with clear photos of the damaged artwork and packaging. We'll promptly arrange a replacement at no additional cost to you.

Change of Mind:

Due to the handcrafted nature of each artwork, returns or exchanges for a change of mind are not currently offered. We recommend carefully reviewing the artwork descriptions, dimensions, and photos before placing your order. If you have any questions about a specific piece, feel free to contact us at info@yelenaartstudio.com before your purchase.

Original Artwork:

For original artwork that arrives damaged, we understand the unique nature of the piece. In such cases, we'll work directly with you to find a solution, potentially including a full or partial refund or offering a commission for a new original piece based on your preferences.

Our Commitment:

Yelena Art Studio is committed to providing exceptional customer service. We're always happy to answer any questions you may have about our artwork or return policy. Please don't hesitate to reach out to us at info@yelenaartstudio.com.